Privacy Policy

1. Information We Collect

In the course of providing you with access to our website, we only collect the following types of information:

• Newsletter Subscription Information: If you decide to subscribe to our newsletter, we ask you to provide your email address.
  

• Contact Form Information: If you choose to fill out our contact form, we collect your name, company name, phone number, email address, and any information you choose to include in your message.
  

We want to process as little personal information as possible when you use our website. That's why we've chosen Fathom Analytics for our website analytics, which doesn't use cookies and complies with the GDPR, ePrivacy (including PECR), COPPA and CCPA. Using this privacy-friendly website analytics software, your IP address is only briefly processed, and we (running this website) have no way of identifying you.

As per the CCPA, your personal information is de-identified. You can read more about this on Fathom Analytics' website. The purpose of us using this software is to understand our website traffic in the most privacy-friendly way possible so that we can continually improve our website and business. The lawful basis as per the GDPR is "Article 6(1)(f); where our legitimate interests are to improve our website and business continually." As per the explanation, no personal data is stored over time.

2. How We Use Your Information

We use the information we collect from you in the following ways:

• Newsletter: If you choose to provide your email for the newsletter, we will use your email to send you regular updates about our services, news, and promotions.
  

• Contact Form: We use the information you provide in the contact form to learn about your projects, respond to your queries, provide services you request, or manage our relationship with you.
  

• Analytics Data: We use this information to understand how our website is being used so that we can improve our website and business.
  

3. Disclosure of Your Information

We will not share your personal information with any third parties without your explicit consent, unless required by law.

4. Retention of Your Information

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

You have the following rights regarding your personal data:

• To access, correct, update, or request deletion of your Personal Information.
  

• To object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
  

6. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

8. Complaints

If you have any concerns about our handling of your personal information, you can contact us at support@betonicah.com. If you are not satisfied with our response, you may file a complaint with the Office of the Information and Privacy Commissioner for British Columbia.

9. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, please contact us at support@betonicah.com.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.