Giving Murrayville Hall a fresh online look

The hall recently embraced a series of significant renovations, rejuvenating its space and enhancing accessibility to welcome all guests. Showcasing these improvements and the hall's charm on their website became a key focus.

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Case Study
Client
Murrayville Community Hall
Service
Service Website

Introduction

Nestled in the heart of Langley, the Murrayville Community Hall is a beacon of the community's deep-rooted history for nearly a century. We recognized that the hall's current website offered ample opportunities for enhancement, promising not just to heighten efficiency for the hall's team but also to streamline the process for those looking to rent the space. Our method involved a close collaboration with their staff, directing them toward specific upgrades aimed at lifting both the user experience for clients and the operational effectiveness, all the while respecting the hall's rich heritage.

Objectives

The hall recently embraced a series of significant renovations, rejuvenating its space and enhancing accessibility to welcome all guests. Showcasing these improvements and the hall's charm on their website became a key focus. While the existing website served its purpose, we saw a golden opportunity to refine its user experience, especially on mobile devices, enhance security with an SSL certificate, and streamline the booking system. That's where we could help.

Our Solution

Drawing on our experience working with venue halls in the past, we recognized that a successful website must quickly and clearly present essential information to potential renters. Typically, visitors to the site are there because they're considering renting the hall, so it's crucial that the information they need is straightforward and easy to locate.

With this in mind, we focused on making key details immediately accessible, right from the homepage. We simplified the rental process into a clear 3-step path: Learn, Check Availability, and Book. This approach is designed to guide renters effortlessly, eliminating the need for them to sift through pages to find what they need.

  • Added a beautiful and simple booking form where potential renters can request specific time slots
  • Added a simple feedback form for the hall to collect data on how to improve their services
  • Refreshed the site with a modern feel and beautiful animations to be visually interesting and dynamic
  • Optimized the site to work on all devices and screen sizes and provide a good user experience
  • Implemented SSL to enhance website security and improve customer trust
  • Filmed and produced a beautiful short tour video so they can show of the hall and it's features
  • Added unique 360 degree photography to the venue page so potential renters know exactly what they are getting when they rent

Conclusion

Our approach skillfully combined Murrayville Community Hall's historic elegance with contemporary functionality. By developing a user-friendly website, enriched with detailed information and a virtual tour, we significantly reduced the administrative load on the hall's staff by minimizing redundant questions and the necessity for in-person visits. Now, community members can discover the hall with ease and navigate the booking process smoothly. This initiative has notably enhanced operational efficiency and strengthened community engagement.

To sum up, this undertaking stands as a testament to Betonicah's dedication to delivering bespoke web solutions that enhance efficiency, engage users, and respect our clients' distinct stories and requirements. This project also highlights our versatile expertise in web development, video production, and content strategy, all aimed at achieving exceptional outcomes for organizations like Murrayville Community Hall.

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What We Did

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